If you need help with ...Contact 

Online Course Assistance

If you need assistance with Implementing the following in your online course please utilize the request form below to reach out to a member of the Educational Design and Technology team for assistance:

  • Blackboard Collaborate Ultra
  • Microsoft Teams
  • Audio Recording/Presentation Support
  • Canvas Support (Course Settings, Files, Face to Face Conversion)

Faculty Service Request Form: https://usf.az1.qualtrics.com/jfe/form/SV_8IjD3SQbmznYoXr

For Assistance in the following items please contact USF IT (right column information)

  • Microsoft Teams
  • Computer Lab
  • Listservs
  • Classrooms AV
  • Configuring your computer to connect wireless at the College of Nursing


HOURS:  Mon-Fri 9am-5pm

PHONE:  813-974-4357

Classroom AV Support:

  • Mon-Fri, 9am-5pm

  • Phone: 813-974-4357

EMAIL: help@usf.edu

Chat: ITChat.usf.edu

LOCATION:  Help Desk at the WELL Lobby

WEBSITE:  http://usf.edu/it

USF Microsoft Teams support page USF IT Website

EDT has moved all Teams trainings to the Microsoft Teams Resources for Faculty webpage. 

Phone: 813-974-4357

Email: help@usf.edu

Canvas Portal Support (click Here)

 Accounts & Access
  • Apply for your USF NetID in order to access Canvas. click here
  • For Information on obtaining your USF ID card, click here

Get Your Accounts and IDs

 Canvas assistance, including:
  • Exams
  • Uploading assignments
  • Formatting documents
  • Viewing presentations
  • Canvas Password issues

USF Academic Computing

HOURS:  Mon-Fri 9am-5pm

PHONE:  813-974-1222

EMAIL:  help@usf.edu

WEBSITE:  http://usf.edu/it

 Library Assistance

Shimberg Health Sciences Library

PHONE:  813-974-2243

WEBSITE:  http://library.hsc.usf.edu/

Guides & Resources
Support Home
Guides for Students
Canvas Tutorials
Guides for Faculty

Canvas Tutorials

Teaching & Learning Pedagogy